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A clear process from the first conversation to ongoing support
We follow a structured approach to understand your needs, organize priorities, and deliver support in a way that aligns with your business.
What to expect
no complicated onboarding!Working with Fitma is designed to be straightforward.
Instead of a complex onboarding process, we focus on understanding your business, identifying what needs attention, and setting up a clear way to handle and execute the work.
The goal is to make it easy for you to get support without unnecessary steps or confusion.
How we get started
- 01
Initial conversation
We begin with a call or email discussion to understand your business, current challenges, and areas where you need support.
- 02
Requirement understanding
We review your needs in detail and identify the tasks, priorities, and outcomes that require attention.
- 03
Structure and planning
We agree on scope, priorities and timelines, so you know exactly what to expect.
- 04
Execution begins
We start delivering on your priorities, consistently and to the standard agreed.
- 05
Ongoing updates and adjustments
We share progress updates, handle feedback, and adjust priorities when needed to align with your business needs.
Simple and clear communication
We keep communication direct and structured.
You share requirements and feedback, and we take care of the rest to ensure the work progresses smoothly.
Updates are shared in a way that keeps you informed without requiring constant follow-ups.
Worth a watch: “Why work doesn’t happen at work” by Jason Fried, TED
Designed to reduce complexity
This approach is built to eliminate common challenges businesses face when working with external support, such as:
- Repeating instructions to multiple people
- Managing fragmented communication
- Lack of clarity on progress
- Inconsistent execution
Instead, everything is organized into a structured flow with clear expectations from the start.
Ideal for businesses that want organized support
This process is suitable for:
- ongoing tasks
Businesses handling ongoing digital tasks
- extra hands
Teams that need additional operational support
- busy founders
Founders who want to delegate without micromanaging
- growing companies
Companies looking for consistency and structured execution
About the process
What happens on the first call?
We begin with a call or email discussion to understand your business, current challenges, and areas where you need support. You don’t need a clear scope. An idea of what you need is enough.
How often will I get updates?
We share progress updates, handle feedback, and adjust priorities when needed. Updates are shared in a way that keeps you informed without requiring constant follow-ups.
Do I need to manage anyone?
No. You share requirements and feedback, and we take care of the rest while keeping you updated.
Can priorities change after we start?
Yes. Ongoing updates and adjustments are part of the process, so priorities can be adjusted to align with your business needs.
Start with a conversation
Share your requirements with us, and we’ll guide you through the next steps based on your business needs.
A simple process designed to keep your business moving without unnecessary complexity.